SMS Customer Reminders

Bring customers back automatically. Recurring reminders by mileage.

The next oil change isn't a sticky note someone forgot to text. Set the interval once — by mileage, time, or both — and Need for Service handles every reminder by SMS and email. Forever.

  • Trigger by mileage, by time interval, or both — tied to the vehicle, not the customer.
  • Reminders fire automatically by SMS and email. No daily list to work through.
  • Customers reply or click to book — straight back into your schedule.
  • See exactly which reminders converted into revenue.
SMS & email — both included
Flat $150/mo — all features
Month-to-month
Book a demo · 15 min

See reminders in action.

We'll set up a real recurring reminder, fire it, and show you the customer reply flow.

No spam. We'll only use this to set up your demo.

app.needforservice.com / reminders
Need for Service recurring reminders — mileage and interval triggers, SMS and email, attached to vehicles
Why shops switch

Set it once. Customers come back forever.

01

Mileage-based, time-based, or both.

Oil change every 5,000 miles. Brake inspection every 12 months. Coolant flush at 60K. Set it once on the service kit — every vehicle that gets it inherits the trigger.

02

Reply-to-book, not call-to-schedule.

Customers respond to the SMS or click a link. The booking lands directly in your schedule. No phone tag, no missed calls, no front-desk back-and-forth.

03

Track which reminders pay for themselves.

See the conversion rate by reminder type, by service, by month. Know exactly how much revenue your reminder system brought in last quarter.

What shops say

Built by shop owners. Used by shop owners.

"
Over the years, I've experimented with various customer management programs, yet this software has endured. It's evident the program is developed by people who use it daily — offering the simplest, most convenient solutions for both shops and their customers.
SU
Silver Uusna
Owner · ProTuning
"
This software is highly user-friendly. The necessary functions are efficiently solved and easily accessible. Adding cars and customers saves us a considerable amount of time in our daily workflow. Creating worksheets and invoices is also a quick and convenient process.
LS
Lear Samoilov
Owner · Prantsuse Auto
"
This software has streamlined the operation of our car workshop. Keeping track of prices and installed spare parts to customers' vehicles, as well as monitoring service history, has become effortless. Even a new employee can grasp the program in a very short time.
OT
Oliver Tammemägi
Owner · Martna Garaaž
Book a demo · 15 min

Stop forgetting to text customers.

15 minutes. We'll set up a real reminder, fire it, and show you the booking flow.