The workflow board
New lead, quoted, scheduled, in progress, ready for pickup — drag a card and the whole shop sees it.
Need for Service is the booking system for repair shops. Customers book online from your site or your Google listing, it lands on your calendar around your bays and techs, and confirmations and reminders go out on their own — no phone tag, no no-shows.
Need for Service is a Reserve with Google partner. When a driver finds your shop on Google Search or Maps, a Book button takes them straight to your booking page — pick a service, pick a time, done. It lands on your calendar like any other job.
The same flow every time — a customer books online, it lands on your calendar, and the reminders take care of themselves.
They pick the service and a time right from your website or your Google listing. It drops onto your calendar around your bays, techs and hours — so you only get booked for work you can actually take.
No phone tag, no double-booking, no “we’ll call you back.”
Booked while you’re under a car.

Name, phone, vehicle and the service they want — all captured at booking, no clipboard. It builds a profile on its own, so next time they book you already know the car and the history.
Pull up any customer and see every visit on one screen.
A customer list that fills itself.

The booking confirmation goes out the second they book. A reminder lands the day before — cutting the no-shows that cost you a bay — and a “your car’s ready” text goes out when it’s done.
Got a next service due? A recall is already scheduled by text and email to bring them back in.
The follow-up happens on its own.

Booking is the start. Around it is everything to run the front of the shop — the board, the customers, the reminders and the reports, in one login.
New lead, quoted, scheduled, in progress, ready for pickup — drag a card and the whole shop sees it.
Bays, techs, hours and buffers all baked in — the calendar only books work you can actually take.
Two-way sync with the Google Calendar your team already lives in — bookings land there, your blocks flow back.
Every booking builds a profile — customer, vehicle and every visit — on one screen you can pull up in a tap.
Confirmations, reminders and "your car's ready" texts fire on their own — plus the service-due follow-up.
Bookings, revenue, no-shows and your busiest hours — today, this week, this year. No guessing.
Use it just for bookings, as your whole shop system, or as the front end for the software you already run. Same platform — you decide how deep it goes.
For shops that want the bookings and nothing new to learn.
Cars land on the calendar you already check.
For shops that want the whole front desk in one place.
Every booking and reminder, one place.
For shops with a backend they don't want to leave.
NFS books the cars. Your system runs the shop.
No add-on tiers, no per-seat fees. Every shop gets all of it.
Everything below — unlimited bookings, unlimited staff.
No setup fee · Cancel anytime · Free onboarding & migration